Triple Triangle
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Unlimited support

Unlimited support is included as part of your trial or maintenance. Please contact us if you need help, or have questions.

Email

support@tripletriangle.com

Phone

206.240.2683

Schedule a Meeting

Schedule a time to talk.

Common support issues

Installation
  • How to Install Triple Triangle Software: A Step-by-Step Guide
  • I installed, but nothing happened.
  • I installed, but got an error that the TTFilePathsCC20XX.xml file is missing.
  • Resolving OS X 10.15/Catalina security errors when loading the plug-ins
Upgrading to a new year of Creative Cloud
  • I am planning to upgrade to a new version of Creative Cloud.
  • I installed a new year of Creative Cloud, and now my Triple Triangle is gone or not working.
  • Can I use Triple Triangle under multiple years of Creative Cloud simultaneously?
Licensing
  • Where is my license key?
  • How can I tell if my licenses are valid? When does my maintenance expire?
  • How are licenses tracked?
  • How do I deactivate a machine?
Mechanical Cubed usage
  • Is there a user's guide?
  • How can I customize or revise my slugs?
  • How can I integrate with an electronic job ticket (PDF, Excel, Database, Workfront, etc)?
Triple Triangle Inc.
  • Copyright 2023 Triple Triangle Inc. All rights reserved.