CS5 and CS5.5 for Existing Customers
Existing customers can begin the upgrade process by emailing us. You can email your Triple Triangle representative directly, or email upgrade@tripletriangle.com to get started. The sections below address some commonly asked questions about the upgrade.
Do I need a new version of my Triple Triangle plug-ins for CS5 and CS5.5?
Yes, both versions require updated plug-ins and configuration files. We will provide you with a new deployment that has the updated plug-ins.
How do I get started?
You can send an email to upgrade@tripletriangle.com, or write your Triple Triangle sales or support contacts directly. Mechanical Cubed customers can expedite the process by including their existing slug styles (Layout > Mechanical Administration > Save All Settings) in a zip file.
Will you help me with the upgrade?
Yes. We will assemble a custom deployment package (a single folder that contains your slugs, licensing information, and the software) for you when you upgrade.
When we put together the deployment package, we also have an opportunity to review your slug and mention recently added features which might be appropriate for your workflow.
Will my existing CS3/4 documents convert properly to CS5 and CS5.5?
Yes. The content managed by our software (slugs, callouts, etc) continues functioning properly when you convert a CS3/CS4 document to CS5 or CS5.5.
